Refund Policy

At JM.LIVE, we are committed to providing top-notch services to our clients. To ensure clarity and transparency, we’ve outlined our refund policy below:

Website Development Services

  • No Refunds: Once a website development project has commenced, refunds are not offered. This policy reflects the time, effort, and resources invested in creating custom solutions tailored to your needs.
  • Exception – Non-Delivery: If we are unable to deliver the agreed-upon website or service due to circumstances within our control, a full refund will be issued.

Subscription Services

  • Cancellation Policy: Subscriptions can be canceled at any time. Upon cancellation, the subscription will remain active until the end of the current billing cycle, and no further charges will be applied.
  • No Refunds on Subscriptions: Refunds will not be issued for partially used subscription periods.

Customer Support

If you have concerns or questions about our services, please contact our support team at support@jm.live. We are here to assist you and address any issues promptly.

By using JM.LIVE services, you agree to this refund policy. Thank you for choosing us for your digital solutions.